Privacy Policy for LaZoom Comedy Tours

Effective date: September 7, 2026

Ninnytwin Tours LLC, doing business as LaZoom Comedy Tours (“LaZoom,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit lazoomtours.com, book a tour, contact us, or communicate with us by email, telephone, or text message.

By using our website, you acknowledge the practices described in this Privacy Policy. If you have questions, please contact us using the information provided at the end of this policy.

Information We Collect

Information You Provide

We may collect information you provide when you:

Book a tour or purchase another service
Contact us by telephone, email, website form, or text message
Request customer support
Sign up to receive communications
Request accessibility assistance or another accommodation
Participate in a promotion, survey, or other activity

This information may include your name, email address, telephone number, billing information, booking details, group or company name, tour preferences, communications with us, and any other information you choose to provide.

Booking and Payment Information

Online bookings and payments are processed through FareHarbor and its payment-processing partners. FareHarbor may collect information necessary to complete your booking, including contact, billing, and payment information.

LaZoom does not directly store your complete credit or debit card number. Information submitted through FareHarbor is also subject to FareHarbor’s Privacy Statement.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Internet Protocol address
Browser and device type
Operating system
Date and time of access
Referring and exit pages
Pages viewed and links clicked
Approximate location derived from your IP address
Information about how you interact with our website and advertising

We may collect this information using log files, cookies, pixels, web beacons, and similar technologies.

How We Use Information

We may use information to:

Process and manage reservations, purchases, payments, changes, and cancellations
Provide tour information, reminders, scheduling updates, and weather or operational notices
Respond to questions and provide customer support
Operate, maintain, secure, and improve our website and services
Understand how visitors use our website
Measure the performance of our advertising and marketing
Personalize website content and communications
Send promotional communications when permitted by law
Detect and prevent fraud, abuse, and security incidents
Maintain business, financial, and legal records
Comply with applicable laws and enforce our agreements

Cookies and Similar Technologies

LaZoom and its service providers may use cookies, pixels, web beacons, and similar technologies to operate the website, remember preferences, understand website traffic, measure advertising results, and deliver relevant advertising.

You can control cookies through your browser settings. Disabling cookies may affect the operation of certain website features. Where required, we may provide additional cookie controls or request consent before using nonessential cookies.

Analytics and Advertising Platforms

We may use analytics and advertising services provided by companies such as:

Google, including Google Analytics and Google Ads
Meta, including Facebook, Instagram, and Meta Business Tools
TikTok
Microsoft, including Bing
Other advertising, analytics, and social-media platforms we may use from time to time

These companies may use cookies, pixels, device identifiers, or similar technologies to collect information about your interactions with our website and advertisements. They may combine that information with information collected through their own services, subject to their respective privacy policies.

More information is available from:

You may also adjust advertising preferences through the settings offered by these platforms.

How We Disclose Information

We may disclose information to service providers that perform services on our behalf, including:

Booking and payment processing
Website hosting and maintenance
Email and customer communications
Telephone and text-messaging services
Analytics and advertising
Fraud prevention and security
Accounting, legal, and other professional services

These providers may access information only as reasonably necessary to perform services for us and are subject to their own contractual and legal obligations.

We may also disclose information:

When required by law, court order, subpoena, or lawful government request
To protect the rights, safety, property, or security of LaZoom, our customers, employees, or others
To investigate suspected fraud, abuse, or unlawful activity
In connection with a merger, sale, financing, restructuring, or transfer of all or part of our business
With your direction or consent

We may use or disclose information that has been aggregated or deidentified so that it cannot reasonably identify you.

LaZoom does not sell personal information for money. Certain advertising or analytics activities may be considered “sharing” or “targeted advertising” under some state privacy laws. Where applicable, you may have the right to opt out of those activities.

SMS Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

SMS Messaging Programs and Terms

LaZoom offers two optional SMS messaging programs.

Booking-Related Text Messages

During the online booking process, customers may affirmatively choose to receive SMS communications concerning their order. These transactional messages may include booking confirmations, reminders, scheduling information, tour updates, or weather-related cancellations. Booking-related messages are sent from (828) 225-6932.

Providing a telephone number does not automatically enroll a customer in SMS messaging. Customers receive these messages only when they select the SMS option during the booking process.

LaZoom Haunted Hotline Privacy Policy
Ninnytwin Tours LLC, DBA LaZoom Comedy Tours. Terms and Conditions / Privacy Policy.
Ninnytwin Tours LLC, DBA LaZoom Comedy Tours. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.• Data Collection: We will collect your name, E mail address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending Informational.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Ninnytwin Tours LLC, DBA LaZoom Comedy Tours at (844) 285-3323 or jimmy@lazoomtours.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to jimmy@lazoomtours.com or (844) 285-3323. After unsubscribing you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Carrier Non-Liability Carriers are not liable for any delayed or undelivered messages.
• Non-Sharing Clause: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. information sharing to subcontractors in support services, such as customer service providers, is permitted.

TERMS & CONDITIONS

By signing up for texts, you consent to receive Informational from Ninnytwin Tours LLC, DBA LaZoom Comedy Tours at the number you provided, including messages sent by auto dialer. Consent is not a condition of purchase.MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needsTo get help, reply HELP or contact Ninnytwin Tours LLC, DBA LaZoom Comedy Tours at (844) 285-3323 or jimmy@lazoomtours.com.To Opt-Out of messaging: Reply STOP to (844) 285-3323 or send an email to Ninnytwin Tours LLC, DBA LaZoom Comedy Tours at jimmy@lazoomtours.com. You can also call us at (844) 285-3323. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to +18442853323. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at jimmy@lazoomtours.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Children’s Privacy

Our website and online booking services are intended for adults making reservations for themselves or others. Although LaZoom offers experiences for children and families, reservations must be made by an adult.

We do not knowingly collect personal information online directly from children under 13 without appropriate parental consent. If you believe a child under 13 has provided personal information directly to us, please contact us so we can review and, where appropriate, delete it.

Third-Party Websites and Services

Our website may link to websites or services operated by third parties, including booking, payment, advertising, and social-media platforms. We are not responsible for the privacy practices or content of third-party services. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. When we make changes, we will update the effective date at the top of this page. Material changes may also be communicated through the website or by another appropriate method.

Contact Us

For questions about this Privacy Policy, our SMS messaging programs, or your personal information, contact:

Ninnytwin Tours LLC
Doing business as LaZoom Comedy Tours
828-225-6932

69A Biltmore Avenue
Asheville, NC 28801
Email: jimmy@lazoomtours.com
Website: lazoomtours.com